Terms & Conditions

A $300.00 non-refundable, per person, deposit is required at the time of booking with a completed registration form, to secure space on the pilgrimage.  Submissions can be posted online or through US Mail.   

Payments can be recevied at: 
Journey of Faith Tours
253 Main Street
Ste 261 
Matawan, NJ  07747

Balance of payment is due 100 days prior to the departure of the pilgrimage.  Pilgrims may choose to pay trip costs in installments or lump sum payments. Reservations made within 100 days of departure must include full payment.  

Forms of payment: check, money order, bank wire (ACH) or credit card.  All checks and money orders should be made payable to Journey of Faith Tours, LLC.  Payments made by check, debit card or ACH bank withdrawal will incur no fee.  Payments made with credit card will incur a 3% fee to each transaction.  These fees will be added to the total cost of the pilgrimage.  A $50 fee will be charged for any check that is returned to us for insufficient or unavailable funds. 

Pilgrims who have not paid their final payment within 90 days of departure will be canceled from the pilgrimage and will be subject to the trip cancellation policy. 

We pray that nothing prevents you from taking a pilgrimage with Journey of Faith Tours, LLC.  However, should you need to cancel, your cancellation must be received in writing by US Mail or from the email address used to register for the pilgrimage and will become effective on the date of receipt by Journey of Faith Tours, LLC.   

Cancellations for tours are subject to the following penalty: 

Date of Registration – 120 days prior to departure: penalty is $300 per person. 

119-91 days prior to departure 50% of the total cost of the tour. 

90 days prior to departure or less no refund. 

No shows or cancellations after the date of departure, as well as unused portions of the pilgrimage, will not receive a refund of any type. 

Should the pilgrimage need to be canceled due to lack of participation or for reasons beyond our control such as natural disasters, acts of war, acts of God or government restrictions, we will offer an alternate departure date.  Journey of Faith Tours, LLC cannot guarantee any rescheduled trips will be identical in price and itinerary inclusions.  For the protection of the pilgrim and their financial investment we strongly encourage pilgrims to purchase optional travel protection, especially a Cancel for Any Reason policy, which will provide broader coverage in case of cancellations.  Check with individual travel insurance companies if they offer this particular policy. Should we cancel the pilgrimage outright, a full refund will be issued. Should you decline an alternate date, our cancellation policy will stand. However, Journey of Faith Tours, LLC does not assume responsibility for any additional cost or any fees relating to the issuance and/or cancellations of individual air tickets, travel insurance or other arrangements made for the pilgrimage. (Visa or passport costs, domestic transportation, items of personal natures, etc.) 

Travel Insurance is NOT included in the cost of the pilgrimage.  It is strongly recommended that you purchase insurance, as Journey of Faith Tours, LLC is not responsible for damaged luggage or trip interruptions, and to help you cover expenses while you travel in case of trip delay, baggage delay/loss, accident, sickness, etc. 

Journey of Faith Tours, LLC and its suppliers contracted for services reserve the right to accept or reject any person as a pilgrim whose behavior is deemed likely to affect the comfort, convenience or safety of the pilgrimage group.  If a pilgrim is removed from a group whether in progress or one that is being formed, Journey of Faith Tours, LLC, it’s agents and suppliers are not liable to any such person for refund, compensation, repatriation or any credit of any kind for unused or missed services or costs incurred resulting from the termination of a pilgrimage arrangements and they will be responsible for their travel costs to return back home. 

All pilgrimages put together by Journey of Faith Tours, LLC is a group pilgrimage – not individual travel.  Pilgrims are expected, but not required, to participate in the scheduled itinerary.  Should one choose not to join in a particular activity(ies), no refund or compensation for missed touring will be given.  As with all group travel, we ask that all pilgrims be courteous and punctual at all times, keeping in mind that the group has a scheduled itinerary.  If a pilgrim is continuously late for scheduled activities, it will be their responsibility to find their way to the next group activity at their own expense. 

Young Travelers: Our pilgrimages are designed for adult travelers who will appreciate the visited sites and adhere to the pilgrimage spirit.  Pilgrims under the age of 18 on the day of departure must be accompanied by an adult.   

Pilgrims will take full responsibility for being fully able to participate in the daily scheduled activities of the group, noting that pilgrimages organized by Journey of Faith Tours, LLC require physical fitness in order to keep up with the pace of the group.  Pilgrims must be medically and physically able to travel and ensure that such travelling will not endanger themselves or others.  Most pilgrimages entail a lot of walking, stairs, hills, cobblestone roads, etc. 

Keeping the group pace: A certain pace must be kept in order to cover the scheduled tours.  Out of courtesy for the other group members, each pilgrim is responsible for traveling at the group pace.  One may choose not to participate in parts of the tours; however, there is no refund or compensation for missed itinerary locations.  If a Pilgrim is unable or unwilling to keep up with the pace of the group, Journey of Faiths Tours, LLC is happy to discuss actions that the pilgrim can take to catch up with the group.  However, any additional transportation expenses, hired services, missed activities, etc. will not be reimbursed by Journey of Faith Tours, LLC.  Please contact our offices PRIOR to enrolling in one of our pilgrimages for further clarification. 

Physical Demands / Full mobility required: Please note that pilgrimages organized by Journey of Faith Tours, LLC are not wheelchair or motorized scooter accessible, unless otherwise noted in the detailed pilgrimage brochure.  Therefore, our pilgrimages are not for individuals with walking difficulties or mobility issues.  Pilgrims must be able to climb several stairs, since many of the places visited have no other access, and in all types of weather.  Journey of Faith Tours, LLC cannot provide individual assistance to any pilgrim.  If there are cities that have a golf cart available, it is not included in the pilgrimage cost and will be paid by the individual as needed.  

 There is daily walking and standing, and some days may be more intense than others.  At times, some of the sidewalks and terrain will be uneven.  We strongly recommend preparing oneself by walking 3 months before the pilgrimage, gaining strength to walk at least 1-2 miles without discomfort per day.  Walking sticks are recommended for those that need extra assistance.  They will not be provided by Journey of Faith Tours, LLC or our third-party representatives.  Pilgrims agree that they are prepared for the physical challenges of pilgrimage and that they will not hold Journey of Faith Tours, LLC liable for trip disruption or injury resulting from the physical demands of the trip as outlined here therein.  

Special Needs / Medical Conditions:  While it is our goal to provide the highest level of service to all our pilgrims, we cannot guarantee special facilities or assistance for disabled passengers and it is your responsibility to arrange for such assistance as required.  We regret that we cannot provide individual assistance.  Journey of Faith Tours, LLC is not responsible for any medical conditions that may occur prior, during or after the pilgrimage. 

All pilgrimage prices are based on air fare, land rates and rates of exchange in effect at the time of arrangements.  All rates are subject to change without prior notice.  As all services are contracted and prepaid on a group basis, no refund can be granted for any accommodation, services or events which are not used.  If you deviate from the group, no consideration can be given to a refund for unused services.  Should the rates go up or down prior to departure, an adjustment will be made as each pilgrimage is subject to a minimum number of pilgrims.  In the event of fewer pilgrims than the minimum, we reserve the right to adjust the price accordingly. 

A valid passport with an expiration date of at least 6 months after the traveling dates is required for all pilgrims.  A Passport Card is not useful for International Air Travel. Attempting to use this instead of a Passport Book will result in a denial of boarding by the airlines and entry by the legal authorities.  Pilgrims are responsible for providing a clear photocopy or scan of their passport at least 100 days before traveling.  Pilgrims will be responsible for name change fees charged by the airline if they do not provide their name as it appears on their passport. 

Travel Documents: Non-US citizens, please contact the proper embassy or consulate to see if you require a tourist visa for the visited country(ies).  When and if a visa is required, it is the pilgrim’s responsibility to obtain one.  Journey of Faith Tours, LLC is not liable for pilgrims not having proper passports, visa, or other travel documents.  Cancellations due to the lack of appropriate documents will incur penalties.   

All Pilgrims are responsible for obtaining and presenting the required documents necessary for participating in each pilgrimage.  These may include, but are not limited to a valid passport, travel visa where necessary, immunization record if required by the destination(s) visited, etc. 

If a Pilgrim does not or cannot obtain the proper documents to travel, regardless of how or when the discovery is made, he/she will be solely responsible for any cancellation penalties that are in effect at the time of discovery. 

Journey of Faith Tours, LLC assumes no responsibility for procurement of passports or visas.  Obtaining and carrying these documents is the sole responsibility of the pilgrim.  We will not be responsible for any delays, damages and/or losses, including missed portions of your pilgrimage due to improper travel documentation. 

Please note that seating is solely in the hands of the airline.  With group travel, seats are randomly assigned.  When you are travelling with a companion, please make this note at the time of reservation and we will make every effort to provide you with joined seating. 

If pilgrims are not flexible regarding their seat assignment, it is strongly suggested to choose the ‘Land Only’ option and reserve his/her own air travel.  Seats under group travel are economy seats and often cannot be upgraded.  We would recommend early arrival at the airport to try to change or upgrade your seat.   

If a pilgrim requests to be included in the group air reservation and later decides to purchase their own plan ticket, they will incur a $150 per person penalty fee charged by the airline if it is within 110 days of departure. 

These numbers may be provided directly to the airline by the pilgrim once they receive the pilgrimage documents from Journey of Faith Tours, LLC or at the airport prior to departure.   

Land Only packages exclude all group airfare.  This also means flights booked within the group itinerary if required.  All airline tickets will be your responsibility to book independently.  Please note that if you opt for the Land Only package or are deviating from the group itinerary, you will be responsible for your own roundtrip transfers to and from the airport.  However, if you arrive at the same time or earlier than your group, you are welcome to join the group on the bus.  It is recommended you purchase your air transportation only after you have been notified the group has materialized.  If you purchase your own air transportation and the group does not materialize, Journey of Faith Tours, LLC will not be held responsible for the cost of your airfare or other arrangements booked independently.  Journey of Faith Tours, LLC has no responsibility in waiting for land-only passengers past the meeting time, even in the case of a delayed or canceled flight.  The rest of the group must proceed with the scheduled airport transfer.  If a land-only passenger is late, they will be fully responsible for catching with the group.   

Pilgrims who registered for group air, who later decide to switch to ‘land-only’ are responsible for a $300.00 service charge, should the change be made within 100 days of departure. 

If you purchase your own airline transportation and the group does not materialize or you decide to cancel for any reason, Journey of Faith Tours, LLC will not be held responsible for the cost of your airfare. 

The pilgrimage price is based on two people sharing a hotel room with two twin beds and private facilities. (Double beds are subject to availability) 

Single Rooms: Private rooms are possible on a request basis.  A limited number of single rooms are available at the single supplement price.  These rooms are sometimes smaller than a twin room and maybe separate from the room block.  In case they are all taken, there may be an additional fee for a double room as a single occupancy.  

Double Rooms: Pilgrims are to provide us with the name of their travel roommate at the time of registration.  If pilgrims wish to have Journey of Faith Tours, LLC assign a roommate, we will do our best; however, if we cannot find a roommate, we will ask if the passenger would like to pay the single supplement fee. 
Partial room cancellation – If a pilgrim cancels or leaves a pilgrimage and a roommate remains, an additional single supplement may apply. 

Triple Rooms: Triple accommodation is not always possible.  There is no reduction in cost and due to the pace of our pilgrimages, we do not recommend triple rooms.  However, for the hotels that are set up for a triple, a third bed might be a sofa bed or a fold up bed. 

All pilgrims who have specific dietary needs and restrictions are encouraged to disclose such information to Journey of Faith Tours, LLC in writing prior to departure.  While we will make a reasonable effort to notify our third-party suppliers and representatives overseas, although we cannot guarantee, we will try to accommodate all special meal requests.  Journey of Faith Tours, LLC assumes no responsibility for illness or harm from food consumed by the pilgrim.  It is the pilgrims' responsibility to ensure all food consumed meets their needs and restrictions while on pilgrimage. 

Each Pilgrim is permitted to bring one carry-on bag, one personal item (purse, laptop case) and one checked bag weighing up to 50 lbs. Please check with the specific airline being used for your pilgrimage to verify the size and weight allowances.  Journey of Faith Tours, LLC is not responsible for additional charges collected by the pilgrim at the airport for overweight luggage, and the loss of, theft of, delay, damage or confiscated items to a pilgrim’s belongings should be reported directly to the airline. 

Expenses and items not specifically mentioned in the pilgrimage brochure are NOT covered, including but not limited to passport and visa fees, meals not listed and items of a personal nature such as phone calls, mini bar, laundry, wines, liquors (when not mentioned), sightseeing or services other than those specifically mentioned, excess baggage and travel insurance, etc. 

Flight schedules are subject to change without notice.  Journey of Faith Tours, LLC is not responsible for any cancellations, loss, delays, injury, illness, or expenses incurred due to actions made by the airlines. 

Photographs and video taken by Journey of Faith, LLC representative(s), Group Leaders or third-party suppliers while on pilgrimage are the property of Journey of Faith Tours, LLC and may be used in promotional materials or for social media and other online posts.  By booking with Journey of Faith Tours, LLC, you agree to allow images to be used in such photographs and videos.  Any pilgrim who does not wish to have their photograph or video footage used in promotional materials MUST advise Journey of Faith Tours, LLC, in writing, no later than the pilgrimage final payment due date. 

All materials and tickets are only issued upon receipt of final payment.  Final documents are sent approximately four (4) weeks prior to departure (including Journey of Faith Lanyard with Nametag, Luggage Tags, information booklet and extras that pertain to individual pilgrimages).  Your flight itinerary and final confirmations (guide contact info, Hotel info and emergency contact) will be emailed to you approximately two (2) weeks prior to departure.  Upon receipt, you are responsible for checking your itinerary, spelling of your name, dates, times and other important information to ensure their validity.  Should there be any errors it is the pilgrim’s responsibility to contact Journey of Faith Tours, LLC via email within 24 hours. 

Journey of Faith Tours, LLC and the representatives act only as an agent for the various independent suppliers that provide hotel accommodations, transportation, sightseeing, activities, or other services connected with the itinerary.  Such services are subject to the terms and conditions of those suppliers.  Journey of Faith Tours, LLC and their respective employees, agents, representatives, and assigns accept no liability whatsoever for any injury, damage, loss, accident, delay or any other incident which may be caused by the negligence, defect or default of any company or person in performing these services.  Responsibility is not accepted for losses, injury, damages or expenses of any kind due to sickness, mental disorders, pandemics, quarantine, weather, strikes, hostilities, wars, terrorist acts, acts of nature, local laws or other such causes. 

Pilgrims are responsible for understanding and adhering to local laws concerning behavior, controlled items and substances.  Journey of Faith Tours, LLC assumes no responsibility for fines, arrest or legal ramifications due to the pilgrim’s chosen behavior and or possession or use of controlled items or substances.  By signing up for one of our pilgrimages you accept the risks involved in travel, both foreign and domestic, and accept responsibility for your travel decisions. 

Government agencies and departments will from time-to-time issues travel advisories or warnings for destinations that pilgrims may visit on their tours.  Journey of Faith Tours, LLC encourages each pilgrim to contact these agencies directly to obtain the most current information.  Should there be an advisory against travel to the destination of the pilgrimage, Journey of Faith Tours, LLC cannot change the cancellation terms or conditions based on the issuance of any such warning or advisory, or the occurrence of any terror, health or other incident in one or more of the places pilgrimages are scheduled to visit. All cancellation penalties must remain in full force and effect as outlined in these Terms & Conditions.